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Frequently Asked Questions

What is WixiPlay?

WixiPlay is the best cryptocurrency dice gambling site. The main goal is to bring you the greatest gambling experience ever with all the high-end features. You can play using 24 cryptocurrencies and if you want, exchange them in a few seconds. The Provably Fair and NONCE system makes your game 100% manipulation free. Low House Edge (1%) provides a reasonable opportunity to make real money. We are always open for your feedbacks and suggestions that may help to improve ourselves and our favourite website. WixiPlay will make you feel lucky for real.

What is the House Edge?

House Edge is a mathematical advantage in games, usually given as a percentage that represents the average amount of profit the machine would expect to make in a long term. How it works? For example you make a bet at 50% win chance, you would expect to make x2 profit, but the machine will give you x2 minus House Edge Percentage. WixiPlay House Edge is only 1% (RTP 99%).

What is Provably Fair system?

Provably Fair system adds to the transparency of our games by verifying in a real time that each bet is mathematically fair and manipulation free. The system is based on cryptographic algorithm with hash functions, which are very difficult to decode or break. If the machine tries to manipulate the bet in any way the hash function would be changed and the bet would not be verified.

Can I get paid to promote WixiPlay?

We have Affiliate Program up to 75%, which offers you a great opportunity to make extra money. You will forever receive commision from every player you refer. We give the percent of our House Edge away on every wagered amount of your referer, regardless of whether the bet is win or loss.

I have found a bug, can I get paid?

Sure! We have already paid out more than 2 BTC for honest disclosures. Contact us immediately and you will get your reward depends on the risk level of your bug. Please note that HTML bugs and errors in localization do not qualify for a bounty.

Do you have a mobile version?

Yes, WixiPlay is friendly with mobile devices.

Do you have faucet?

Yes, we have the three Faucet options. Zero Balance Faucet 0.00000100 BTC (For every "Zero Balance Faucet" you get will increase the wait time for the next faucet with 30 seconds, the timer starts with 2 minutes so if you take one faucet you will have to wait 2:30 minutes to take the next one and so on) to get this faucet your balance / vault value must be 0 Faucet funds restrictions : add to vault, send tip, make rain, exchange.
Hourly Faucet 0.00000100 BTC (You can take the "Hourly Faucet" at 60 minutes difference from last hourly faucet. This faucet increase in the same time with your level (example at BTC : 2 Satosi / Level) Faucet funds restrictions : add to vault, send tip, make rain, exchange. You can withdraw funds made with any faucet. VIP / MOD Faucet (every 15 minutes) 0.00001000 BTC (VIP / MOD faucet can be taken every 15 minutes and has no restrictions)

How to increase Level?

The level increases according to the exp. For every lottery ticket purchased you receive 2 XP. If your ticket is a winner with 3 numbers you can get extra 10 XP, 4 numbers 50 XP, 5 numbers 100 XP.

Level & Exp

  • Level 1 ( 0 - 5 )
  • Level 2 ( 5 - 25 )
  • Level 3 ( 25 - 70 )
  • Level 4 ( 70 - 150 )
  • Level 5 ( 150 - 275 )
  • Level 6 ( 275 - 455 )
  • Level 7 ( 455 - 700 )
  • Level 8 ( 700 - 1020 )
  • Level 9 ( 1020 - 1425 )
  • Level 10 ( 1425 - 1925 )
  • Level 11 ( 1925 - 2530 )
  • Level 12 ( 2530 - 3250 )
  • Level 13 ( 3250 - 4095 )
  • Level 14 ( 4095 - 5075 )
  • Level 15 ( 5075 - 6200 )
  • Level 16 ( 6200 - 7480 )
  • Level 17 ( 7480 - 8925 )
  • Level 18 ( 8925 - 10545 )
  • Level 19 ( 10545 - 12350 )
  • Level 20 ( 12350 - 14350 )
  • Level 21 ( 14350 - 16555 )
  • Level 22 ( 16555 - 18975 )
  • Level 23 ( 18975 - 21620 )
  • Level 24 ( 21620 - 24500 )
  • Level 25 ( 24500 - 27625 )
  • Level 26 ( 27625 - 31005 )
  • Level 27 ( 31005 - 34650 )
  • Level 28 ( 34650 - 38570 )
  • Level 29 ( 38570 - 42775 )
  • Level 30 ( 42775 - 47275 )
  • Level 31 ( 47275 - 52080 )
  • Level 32 ( 52080 - 57200 )
  • Level 33 ( 57200 - 62645 )
  • Level 34 ( 62645 - 68425 )
  • Level 35 ( 68425 - 74550 )
  • Level 36 ( 74550 - 81030 )
  • Level 37 ( 81030 - 87875 )
  • Level 38 ( 87875 - 95095 )
  • Level 39 ( 95095 - 102700 )
  • Level 40 ( 102700 - 110700 )
  • Level 41 ( 110700 - 119105 )
  • Level 42 ( 119105 - 127925 )
  • Level 43 ( 127925 - 137170 )
  • Level 44 ( 137170 - 146850 )
  • Level 45 ( 146850 - 156975 )
  • Level 46 ( 156975 - 167555 )
  • Level 47 ( 167555 - 178600 )
  • Level 48 ( 178600 - 190120 )
  • Level 49 ( 190120 - 202125 )
  • Level 50 ( 202125 - 214625 )
  • Level 51 ( 214625 - 227630 )
  • Level 52 ( 227630 - 241150 )
  • Level 53 ( 241150 - 255195 )
  • Level 54 ( 255195 - 269775 )
  • Level 55 ( 269775 - 284900 )
  • Level 56 ( 284900 - 300580 )
  • Level 57 ( 300580 - 316825 )
  • Level 58 ( 316825 - 333645 )
  • Level 59 ( 333645 - 351050 )
  • Level 60 ( 351050 - 369050 )
  • Level 61 ( 369050 - 387655 )
  • Level 62 ( 387655 - 406875 )
  • Level 63 ( 406875 - 426720 )
  • Level 64 ( 426720 - 447200 )
  • Level 65 ( 447200 - 468325 )
  • Level 66 ( 468325 - 490105 )
  • Level 67 ( 490105 - 512550 )
  • Level 68 ( 512550 - 535670 )
  • Level 69 ( 535670 - 559475 )
  • Level 70 ( 559475 - 583975 )
  • Level 71 ( 583975 - 609180 )
  • Level 72 ( 609180 - 635100 )
  • Level 73 ( 635100 - 661745 )
  • Level 74 ( 661745 - 689125 )
  • Level 75 ( 689125 - 717250 )
  • Level 76 ( 717250 - 746130 )
  • Level 77 ( 746130 - 775775 )
  • Level 78 ( 775775 - 806195 )
  • Level 79 ( 806195 - 837400 )
  • Level 80 ( 837400 - 869400 )
  • Level 81 ( 869400 - 902205 )
  • Level 82 ( 902205 - 935825 )
  • Level 83 ( 935825 - 970270 )
  • Level 84 ( 970270 - 1005550 )
  • Level 85 ( 1005550 - 1041675 )
  • Level 86 ( 1041675 - 1078655 )
  • Level 87 ( 1078655 - 1116500 )
  • Level 88 ( 1116500 - 1155220 )
  • Level 89 ( 1155220 - 1194825 )
  • Level 90 ( 1194825 - 1235325 )
  • Level 91 ( 1235325 - 1276730 )
  • Level 92 ( 1276730 - 1319050 )
  • Level 93 ( 1319050 - 1362295 )
  • Level 94 ( 1362295 - 1406475 )
  • Level 95 ( 1406475 - 1451600 )
  • Level 96 ( 1451600 - 1497680 )
  • Level 97 ( 1497680 - 1544725 )
  • Level 98 ( 1544725 - 1592745 )
  • Level 99 ( 1592745 - 1641750 )

What are the benefits of levels?

Players with higher level receive more coins from the Rain bot, Dice Chat game, Hourly Faucet.

What is Faucet Farming?

It's when you send your coin to another player in order to avoid the message of zero-balance and claim the faucet again.

Do you Allow Faucet farming?

No, Faucet farming is not allowed here.

Account Questions

How can I secure my account?

Weak password can compromise your account security. Set a strong password using a variety of numerical, uppercase, lowercase and special characters to have greater protection. To make your account even more secure, we recommend enabling 2FA (Two-Factor Authentication) and set your e-mail address.

Can I have more than one account?

Yes, it is allowed to have multiple accounts, if they are not self-referred, you are not planning on faucet farming, rains farming or doing any type of abuse. Once you break one of the rules, all your accounts will be banned.

What is a self-referred account?

Account, which was signed under your affiliate link by yourself in order to receive the referral earnings from betting.

I have lost the access to my account, what can I do?

If you have set an email address, you can recover the access using the recovery form, otherwise you should send a message to our support containing your IP address and last transactions in order to recover the access.

Deposits & Withdrawals Questions

How much time needed a deposit to be credited?

It depends on cryptocurrency, a fee you set while submitting a transaction, a blockchain workload and a number of confirmations of the transaction. The higher fee you set, the faster it will be credited here. For some cryptocurrencies, we require higher confirmations count of the transaction.

How much time needed a withdrawal to be processed?

The withdrawals are instant. But in some cases the withdrawal may be waiting for a manual aprovement, which may take up to 24 hours:
- For security purposes;
- We need to replenish the balance on our hot wallet;
- Wallet is not working properly and we need to fix it;

WixiCoin Questions

What is WixiCoin?

WixiCoin is a build-in free coin, which can be used to play games for practice. Currently, you can claim WixiCoin using the faucet. Notice, your WixiCoin balance must be zero in order to claim it from Zero Balance Faucet.

Can I withdraw WixiCoin?

Unfortunately, it is not possible to withdraw WixiCoin at the moment, but we are working on it.

Can I exchange WixiCoin?

Unfortunately, it is not possible to exchange WixiCoin to another cryptocurrency at the moment, but we are working on it.

Is it allowed to play WixiCoin with multiple accounts?

Yes, it's allowed.

Gambling Questions

What are the minimum and maximum bet amounts?

The minimum bet amount for each cryptocurrency is only 1 Satoshi (0.00000001).
The maximum bet amounts for each cryptocurrency:

Bitcoin - 0.5 BTC
Bitcoin Cash - 10* BCH
Binance Coin - 100* BNB
BitTorrent - 10000000* BTT
DASH - 50* DASH
Dogecoin - 1000000* DOGE
DigiByte - 500000* DGB
Decred - 100* DCR
Ethereum - 10* ETH
Ethereum Classic - 1000* ETC
Electroneum - 1000000* ETN
EOS - 1000* EOS
Litecoin - 50* LTC
Lisk - 5000* LSK
Monero - 50* XMR
NEO - 500* NEO
NEM - 100000* XEM
Ripple - 10000* XRP
STRATIS - 10000* STRAT
Tether - 5000* USDT
TrueUSD - 5000* TUSD
Tron - 100000* TRX
WAVES - 5000* WAVES
Zcash - 100* ZEC

(*) The limit may be changed according to the current exchange rate

Chat Questions

What are the chat rules?

1. Do not spam, flood, swear, insult or be offensive to other players.
2. Do not spam using empty emoticons.
3. Do not beg or ask for loans, rains or tips.
4. Do not post referral, advertising, pornography links etc.
5. Use the designated language channels accordingly.
6. Do not jump around the rooms with the aim of catching rains.
7. Do not comment or speak to the Rain bot.

Exchange Questions

What is the cryptocurrency arbitrage?

Cryptocurrency arbitrage means buying a cryptocurrency in one market and simultaneously selling it in another market at a higher price, profiting from the temporary difference in prices.

Is cryptocurrency arbitrage allowed here?

No, it is not allowed. Once we find that you are doing cryptocurrency arbitrage here, your account will be suspended and the funds will be held to cover our losses.

Responsible Gaming

At WixiPlay we offer a platform and services that enable our clients to enjoy gaming and betting. Our aim is to provide you with a safe, secure, regulated environment which will give you a pleasant and rewarding experience. We encourage our clients to use our services responsibly and in a reasonable manner.

Gambling is a popular form of entertainment and has been for many years. It is supposed to be fun and the majority of people gamble responsibly, within their means and for the right reasons. However, it is unfortunately possible to become dependent on gaming and gambling activities. It is important to be able to recognize the signs that may suggest you have a gambling problem. If you are spending too much time gambling, spending money you need for other purposes, or you find that your life is negatively affected by your gambling, then you should take action.

WixiPlay takes responsible gambling very seriously and if you have any concerns about your gambling habits then we urge you to seek advice from accredited organizations that can help, or contact us to take advantage of the many options we offer our customers to limit their gambling, gaming or betting.

On request, we will close any account for a minimum period of 6 months during which time it will not be possible for the account to be re-opened for any reason. You can close your account under our responsible gaming self-exclusion policy at any time by contacting our Customer Support team or by emailing [email protected] with the username or registered email details of the account you wish to close. Upon expiry of the self-exclusion period you may request to re-open a closed account by contacting our Customer Support team or by emailing [email protected] with the details of the account you wish to re-open. All requests to re-open a closed account will be reviewed by the Operator. Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion time period has expired.

If you have requested us to close your account indefinitively your account cannot be opened for any reason whatsoever. We will use all reasonable endeavors to ensure compliance with our responsible gaming self-exclusion policy. However, you accept that we have no responsibility or liability whatsoever if you continue to deposit and wager using additional not previously disclosed accounts or if you open up a new account with substantially the same personal registration information, albeit inputted into the registration form in a different way. Upon self-exclusion all future wagers, Bonus funds and entries in any promotions will be forfeited. We will not be able to reinstate these if the account is reopened after the self-exclusion period.

We want you to enjoy our services without negative connotations and offer the following advice for avoiding undesirables consequences in your gaming and betting:

Treat your betting and gaming as a form of entertainment and use money that you have set aside for your entertainment
Do not bet or wager amounts larger than you are comfortable with
Do not bet or wager with money you cannot afford to lose
Do not chase your losses
Do not let your betting and/or gaming take up time that you would usually spend on other activities